ABM Connect Privacy Policy

Last Updated: 07 November 2025

Part I: General Privacy Policy

This Privacy Policy describes how ABM Connect Co. Ltd. (“we,” “our,”, “us”, the "the company") collects and uses data through our website as well as any related content, offers, or services available to you through them (the "Site” or “Services”).

We may change this Privacy Policy from time to time. When we do, we will post the updated version on our Site and revise the “Last Updated” date above. By continuing to use our Site after any update, you accept the revised policy. If we make major changes, we will provide a more prominent notice.

You are not legally required to provide personal information or to use our Site. However, by using our Site and Services, you agree to the data practices described in this policy. If you do not agree, please stop using our Site or Services.

1. Information We Collect

We collect information when you visit or use the Site in three main ways:

1.1 Information You Provide

Some Services require you to provide personal information, such as when you sign up for newsletters or use contact forms.

  • Contact Forms: If you contact us, we collect your name, email, and message content to process and respond to your inquiry.

  • Newsletters and Surveys: When you interact with our content or participate in promotions, you may provide personal data such as your name and email. We or third-party services may use that information according to this and their privacy policies.

1.2 Information We Collect Automatically

We gather technical and usage information about your device and how you use the Site as follows:

  • Device Data: We collect details such as device type, operating system, language, and browser settings.

  • Usage Data: We record pages you visit, links you click, referring and destination URLs, and timestamps of your activity.

  • Cookies: See the “Cookies” section below for details.

1.3 Information from Third Parties

We may receive limited information from partners and affiliates to synchronize and improve our Services.

2. How We Use Personal Information

We process personal information to perform contracts, meet legal obligations, and pursue legitimate business interests. This includes:

  • Operating and improving the Site and Services

  • Tracking referrals and preventing fraud

  • Responding to your requests

  • Sending updates and marketing offers (when permitted)

  • Enforcing our terms and protecting our legal rights.

3. Sharing Information with Third Parties

We share personal information only when necessary:

  • Service Providers: We share data with vendors, affiliates, and contractors who support our operations, such as analytics, marketing, security, and IT services.

  • Legal Requirements: We may share information to comply with laws, court orders, or business transfers such as mergers or acquisitions.

We ensure that any third party we share data with respects your privacy and uses your information only as required.

4. Links and Third-Party Interaction

Our Site may link to third-party websites or platforms. Once you leave our Site, their privacy policies apply. We are not responsible for how those sites handle your information.

5. Access, Accuracy, and Deletion

If you wish to access, edit, or delete your personal data, email us at (mailto:talkwithus@abm.co.th)

We will process your request as required by applicable Thai law.

6. Choices and Opt-Out

You control your data as follows:

  • You can disable cookies in your browser.

  • You can ask us to review, update, or remove your information.

  • Residents in certain regions (including the EU and some U.S. states) may have additional rights to access, correct, delete, or opt out of data sharing.

To exercise your rights, contact us at (mailto:talkwithus@abm.co.th).

7. Information Security

We use SSL encryption and other safeguards to protect your information. We also work with secure third-party vendors that meet recognized data protection standards. While we take strong precautions, no online system is completely secure.

8. Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to improve performance and personalize your experience. Some cookies are essential; others require your consent. You can manage cookie settings in your browser.

9. General

9.1 Minors

We do not knowingly collect information from children under 16. If we learn that we have, we will delete it promptly. If you believe this has occurred, contact (mailto:talkwithus@abm.co.th).

9.2 Updates to This Policy

We may update this policy from time to time. The latest version will always appear here. Continued use of our Site means you accept any changes.

We collect only the data we need for lawful purposes and keep it only as long as necessary. If you have suggestions or concerns, please contact us at (mailto:talkwithus@abm.co.th). We aim to respond within a reasonable timeframe.

Part II: Compliance with Thailand's Personal Data Protection Act, B.E. 2562

As ABM Connect Co. Ltd. operates in Thailand, we adhere to the provisions of the Personal Data Protection Act, B.E. 2562 (2019) (PDPA) to protect the fundamental rights and freedoms of visitors to our Web sites (data subjects).

As a Data Controller, we ensure the following key commitments are met regarding the collection, use, and disclosure of your Personal Data (information enabling the identification of a person, whether directly or indirectly):

2.1 Transparency and Notification

Prior to or at the time of collecting your Personal Data, we will inform you of the purpose of the collection, use, or disclosure. This notification will also include the categories of persons or entities to whom the data may be disclosed, the Personal Data to be collected, and the period for which the data will be retained.

2.2 Lawful Collection and Consent

We will not collect, use, or disclose your Personal Data unless we have obtained your consent, or unless it is permitted by the specific provisions of the PDPA or other laws.

2.3 Clear Consent Request:

When requesting your consent, we will do so explicitly in a written statement or via electronic means. The request will be clearly distinguishable from other matters, presented in an easily accessible and intelligible form, and will use clear and plain language to ensure it is not deceptive or misleading regarding the purpose. We ensure your consent is freely given and is not made a condition for receiving services that are unrelated or unnecessary to that service.

2.4 Data Security Measures

We maintain appropriate security measures to prevent the unauthorized or unlawful loss, access to, use, alteration, correction, or disclosure of Personal Data. These measures are reviewed regularly to efficiently maintain security and safety.

2.5 Data Accuracy

We are committed to ensuring that the Personal Data we hold about you remains accurate, up-to-date, complete, and not misleading.

2.6 Designated Protection Officer (DPO)

We have designated a Data Protection Officer (DPO). You can contact this officer regarding the collection, use, or disclosure of your Personal Data and the exercise of your rights under the PDPA at the email address (mailto:talkwithus@abm.co.th).

Your Rights as a Data Subject

The PDPA grants you, the data subject, several rights concerning your Personal Data. We recognize and respect these rights:

2.6 Right to Withdraw Consent

You may withdraw your consent at any time. The withdrawal process will be made as easy as the process for giving consent. If the withdrawal of consent affects you in any manner, we will inform you of the consequences of that withdrawal.

2.7 Right to Access

You are entitled to request access to and obtain a copy of your Personal Data held by us. You may also request the disclosure of the acquisition of Personal Data obtained without your consent. We will fulfill this request without delay, typically within thirty days from the date of receiving the request, unless legally permitted to reject it.

2.8 Right to Data Portability

You have the right to receive your Personal Data in a format which is readable or commonly used by automated means, and you may request that we send or transfer this Personal Data to another Data Controller if technically feasible.

2.9 Right to Object

You have the right to object to the collection, use, or disclosure of your Personal Data at any time, especially if the data is processed for direct marketing purposes, or if it is collected under public interest or legitimate interest exemptions, unless we can prove a compelling legitimate ground for processing.

2.10 Right to Erasure or Destruction

You have the right to request that we erase, destroy, or anonymize your Personal Data if it is no longer necessary for the purpose it was collected, if you withdraw consent and we lack other legal grounds, if you successfully object to the processing, or if the data was unlawfully collected, used, or disclosed.

2.11 Right to Restriction of Use

You have the right to request the restriction of the use of your Personal Data in specific circumstances, such as when the data is pending examination following a request for rectification, or when it should be erased but you request restriction instead.

2.12 Right to Rectification

You may request that we ensure your Personal Data remains accurate and up-to-date.

2.13 Right to Complaint

If you believe we have violated or failed to comply with the PDPA, you have the right to file a formal complaint with the appropriate authorities.

Contact the ABM Connect Data Protection Officer (DPO) at:

(mailto:talkwithus@abm.co.th)